Privacy Policy

Who we are

Arcova Creatives ("we," "us," "our") is a video production and content marketing company based in the Columbus, Ohio area. This policy explains how we collect, use, and protect information you share with us through our website, ads, and lead forms.

Information we collect

When you fill out a form, contact us, or inquire about our services, we may collect:

• Your name
• Email address
• Phone number
• Any details you choose to share about your business or project

We only collect information you provide to us directly - we don't use tracking scripts to build hidden profiles beyond standard site analytics.

How we use your information

We use the information you provide to:

• Respond to your inquiry
• Share details about our services, pricing, and availability
• Follow up regarding a potential project or booking
• Send occasional updates if you've opted in to hear from us

We never sell your data

Arcova Creatives does not sell, rent, or trade your personal information to third parties for marketing or any other purpose - under any circumstances. This applies whether you found us through a Meta ad, our website, or in person.

When we share information

We only share your information with third parties when:

• It's necessary to operate our business - for example, the email or CRM tools we use to manage communication with you
• We're required to by law

Any tool we use to store or manage your information is selected with your privacy in mind, and is never given permission to resell your data.

How long we keep it

We retain your information only as long as necessary to respond to your inquiry or maintain an active business relationship with you. You can request earlier deletion at any time - see the contact section below.

Your rights

You can ask us to:

• Show you the information we have on file for you
• Correct anything that's inaccurate
• Delete your information entirely
• Stop contacting you, at any time, for any reason

Just reach out using the contact details below and we'll take care of it.

Security

We take reasonable, common-sense measures to protect your information from unauthorized access, disclosure, or misuse.

Changes to this policy

We may update this policy from time to time. Continued use of our site or forms after changes are posted means you accept the updated policy. We'll update the date at the top of this page whenever that happens.